Privacy Policy – Fenex Roofing LTD

We take your privacy seriously. This policy outlines how we collect, use, and protect your personal data when you interact with Fenex Roofing LTD, either online or offline.

1. Who we are

Fenex Roofing LTD provides roofing and façade panel installation services across Ireland. We respect your privacy and are committed to protecting your personal information in accordance with applicable data protection laws.

2. What personal data we collect

We may collect the following information when you:

• Fill out a contact or request form on our website

• Communicate with us via phone, email, or social media

• Book a consultation or service

Examples of data we collect:

• Name

• Phone number

• Email address

• Property address (if required for a quote)

• Any other details you choose to share

3. How we use your data

We only use your data to:

• Respond to your inquiries or consultation requests

• Provide services you requested

• Send updates about your project

• Improve our communication and customer service

We do not sell, rent, or trade your data to third parties.

4. Legal basis for processing

We process your personal data based on:

• Your consent (when you fill out a form)

• Our legitimate interest in providing services

• Our legal obligations (e.g. invoicing, tax records)

5. How we store and protect your data

We store your information securely and only for as long as necessary. We take appropriate technical and organizational measures to protect your data from unauthorized access or loss.

6. Your rights

Under GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent (where applicable)

• Lodge a complaint with a supervisory authority

To exercise any of these rights, email us at: [your email address]

7. Cookies and website usage

Our website may use cookies to enhance user experience and collect anonymous usage data (e.g. via Google Analytics). You can manage cookie preferences in your browser settings.

8. Changes to this policy

We may update this Privacy Policy occasionally. All changes will be posted on this page.

Last updated: July 2025